Agile Team Coach

January 13, 2024
Application ends: April 23, 2024
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Job Description

About the job

Cradlepoint – a part of Ericsson – was born in Boise and built for wireless. We are a team of authentic, hard-working, and innovative people driven by a shared vision to Connect Beyond the limits of wired networks. We help customers — big and small, across industries and around the world — utilize LTE and 5G cellular technology to connect people, places, and things, anywhere. We’re at the forefront of the Wireless WAN and 5G — the next big waves in networking — and we remain as hungry and humble as the day we started. If you’re hungry to be part of something big, come join us.

How Will You Contribute to the Company?

The Agile Team Coach is responsible for supporting Agile Teams across Cradlepoint R&D. This position will help teams adopt, maintain and grow their Agile values, principles and best practices and will work across multiple teams to ensure consistency of approaches while encouraging teams to continually improve through the use of retrospectives. This position will participate as a collaborative partner and coach, participating in real-time feedback to provide advice or assistance to teams and team members as they tackle and overcome difficult challenges.

The Agile Team Coach will be actively engaged with programs/projects that are transforming from a traditional software delivery model to an agile delivery model, or a program/project that is looking to mature in their agile adoption. Projects range from custom software development to packaged software integrations/implementations. The scope of transformation is primarily for teams within a business segment.

The Agile Team Coach will collaborate with Delivery Leaders, Product Owners, Engineering Leads and Product Line Managers in Scrum and other Agile techniques such as Kanban and provide ongoing agile training and mentoring on organizational best practices.

This position will report to Head of Agile Coaching at Cradlepoint, USA.

What Will You Do?

  • Facilitate teams Agile adoption, providing feedback and opportunities for improvement, catalyzing organizational growth, and answering questions. Challenge teams to think differently and improve regularly
  • Build trust, credibility, and partnerships with multiple teams to advance Agile skills and improve value-driven results for Cradlepoint. Be both a change agent and a servant leader toward helping teams achieve their agility goals
  • Provide hands-on Agile coaching to development teams as well as product owners, delivery leaders, and engineering managers. This includes understanding challenges and providing techniques for working with globally distributed teams
  • Educate product owners on writing stories and refining a team backlog. Help teams develop a solid iteration plan. Assist in scrum meetings especially Backlog grooming, retrospectives, and best practices around them
  • Perform assessments of teams’ states of Agile maturity and help set them on a continuous improvement path
  • Promote team self-organization attitudes and skills, including technical skills that will empower team members


Minimum Qualifications:

  • Eight (8+) years of IT and business/industry work experience
  • Five (5+) years of hands-on experience with various software development methodologies and processes
  • Awareness & understanding of Agile methodologies (Scrum, XP, Lean, Kanban, SAFe)
  • Systems thinker with superior problem-solving skills
  • Ability to influence without authority
  • Experience working with ambiguity and a fast-paced and changing environment
  • Experience in creating Agile training/workshop material
  • Exceptional teaching, coaching, mentoring, and facilitation skills
  • Excellent communication skills, for audiences at all levels in the company
  • Experience training other employees on new tools and processes
  • Deep knowledge & experience in using Atlassian products like JIRA and Confluence

Bonus Points

  • Advanced degree in a relevant discipline, or an MBA
  • Certified Agile Coach or practitioner
  • CSM, CSPO, or other Agile certifications
  • Experience with independently transitioning software teams

Note: Did you know that women and other marginalized groups often hold back on applying to jobs if they don’t meet 100% of all listed requirements? We don’t want you to hold back! If you don’t check every single box above but still feel like you could successfully do the work, we encourage you to apply! We’d love to connect and see how you could add to our team.

Why Cradlepoint?

At Cradlepoint, we celebrate & support the unique contributions of our vibrant, global employee base. We know that our differences of perspective inspire creativity and drive innovation. Our culture is based on a set of shared values designed to unite and enable our community to thrive.

At Cradlepoint, we are hungry & humble. Our values drive everything we do.

  • Respect: we seek to understand, value all perspectives and celebrate our differences.
  • Integrity: we take ownership and accountability and do the right thing – even when it’s hard.
  • Perseverance: we accept and embrace change and have a passion to win.
  • Professionalism: we build trust by delivering on our promises and working collaboratively to hold each other accountable.

Our Focus Areas Define How We Work

  • Cooperation & Collaboration: we are one team.
  • Courageous, Fact-based Decisions: be a curious learner and ask questions.
  • Execute with Speed: empower employees and guide.
  • Speak-up environment: dare to disagree.
  • Empathy & Humanness: care for each other and support work life balance.

We are creating the future of global connectivity & building the new network for the new enterprise. Come join us. You belong here.

Compensation & Benefits At Cradlepoint

At Cradlepoint, we know that our people are the key to our success. We offer a competitive compensation and benefits package to help with your individual needs and goals.

Your Pay

Cradlepoint offers a competitive salary with a focus on a global market. For many roles, the compensation package includes annual and incremental incentive plans; certain eligibility and pro-ration rules apply. The actual salary offered is dependent on various factors including, but not limited to, location, the candidate’s combination of job-related knowledge, qualifications, skills, education, training, and experience.

Your Health

Cradlepoint offers excellent, competitive employee benefits. Our global team members are eligible to participate in customary health and other benefit plans and programs based on location.

Your Financial Security

Where available, Cradlepoint offers an employee retirement plan.

Your Time

Your work-life balance is important to us. Where locally applicable, Cradlepoint provides generous paid time off, including: Flexible Time Off (FTO), four paid quarterly well-being days, and a Global Holiday schedule. Certain pro-ration rules apply to some time off benefits.

Additional Benefits

Cradlepoint offers other company-paid benefits such as a comprehensive International Employee Assistance Program, a free Headspace membership, LinkedIn Learning access, No Internal Meeting Fridays, Talkspace mobile therapy, and volunteer paid time off.

Cradlepoint’s Diversity, Equity, Inclusion, and Belonging mission is to create an inclusive work environment where all employees’ differences are celebrated, their thoughts matter, and everyone feels safe to bring their authentic selves to work. We’re proud to be an equal opportunity employer and aim to attract, develop, and engage top talent from a diverse candidate pool. It is our policy and commitment to provide equal opportunity employment for all persons and not discriminate in employment decisions by placing the most qualified person in each job, without regard to any other classification protected by federal, state, or local law.

Please note: Cradlepoint, part of Ericsson does not accept agency resumes and is not responsible for any fees related to unsolicited resumes. Please do not forward resumes to Cradlepoint, part of Ericsson employees.