Amazon Chat Process Executive ( Work From Home )

January 26, 2024
Urgent
Application ends: April 26, 2024

Job Description

About the job

Company Overview

S-India is a prominent IT Services and IT Consulting company with a strong emphasis on delivering exceptional solutions tailored to meet the unique requirements of its clients in the industry.

Role And Responsibilities

As an Amazon Chat Process Executive, you will be entrusted with efficiently managing customer inquiries through various channels such as webchat, email, and social media. Your primary responsibilities will encompass providing prompt and accurate responses to customer queries via voice, email, and chat, as well as maintaining precise and updated customer records. Additionally, keenly identifying customer needs and offering assistance in effectively utilizing specific features will be part of your routine tasks.

Candidate Qualifications

  • High school diploma or equivalent qualification
  • Prior customer service experience is preferred
  • Excellent communication skills, both written and verbal
  • Strong problem-solving and analytical abilities

Required Skills

  • Customer service
  • Communication
  • Problem-solving

Skills: identify customer needs,communication,chat process,email,problem-solving,chat,customer service,customer records,voice,social media,good communication,0-1 year,webchat

Employer-provided

Pay range in India

Exact compensation may vary based on skills, experience, and location.

Base salary

₹17,500/month – ₹19,500/month